Np300 Privacy Policy — User Data Protection

Updated: January 2026

Information Collected

Np300 collects several categories of information from users who register and use our platform. This information is necessary to ensure our services run smoothly, securely and in line with the needs of Malaysian users.

  • Account information: Full name, email address, phone number, date of birth and login credentials provided during registration.
  • Device and browser information: Device type, operating system, browser version, IP address and other technical data collected automatically when you use the platform.
  • Payment information: Details of deposit and withdrawal transactions in MYR. np300 does not store full card numbers — only the information required to process payments is securely retained.
  • Cookies and usage data: Data on pages visited, session duration, interactions with platform features, and information collected through cookies and tracking technologies.

Purpose of Data Use

Information collected by np300 is used for specific and limited purposes, including:

  • Processing account registrations and verifying user identities.
  • Enabling secure financial transactions in MYR via local payment methods.
  • Providing responsive and effective customer support.
  • Sending important notifications about your account, platform updates and relevant promotional information (with your consent).
  • Improving the performance, security and user experience of the np300 platform.
  • Complying with applicable laws and regulations in Malaysia.

Cookies and Tracking Technologies

Np300 uses cookies and similar technologies to enhance your browsing experience. Cookies allow the platform to remember your preferences, maintain your login session, and analyse usage patterns for improvement purposes.

There are several types of cookies in use:

  • Essential cookies: Required for core platform functions such as login and session security.
  • Analytics cookies: Helping us understand how users interact with the platform for ongoing improvements.
  • Preference cookies: Storing user preferences such as language and region.

You can manage your cookie settings through your browser. However, disabling certain cookies may affect the functionality of some parts of the platform.

Data Storage & Security

Np300 takes robust technical and organisational measures to protect users' personal information from unauthorised access, disclosure, alteration or loss.

  • All sensitive data is encrypted using current encryption technology during both transmission and storage.
  • Access to user information is restricted to staff who require it on a need-to-know basis.
  • Our security systems are continuously monitored to detect and address any security threats.
  • Information that is no longer needed will be deleted or anonymised in accordance with our data retention policy.

While we take every measure to protect your data, no data transmission over the internet is completely secure. Users are also responsible for keeping their own login credentials safe.

Sharing Information with Third Parties

Np300 does not sell, rent or disclose users' personal information to third parties for marketing purposes without your explicit consent.

However, information may be shared in the following limited circumstances:

  • Service providers: Third parties that assist in platform operations — such as payment processing, analytics and technical support — are bound by strict confidentiality agreements.
  • Legal requirements: When required by Malaysian law or by direction of a lawful authority.
  • Rights protection: To protect the safety, rights or property of np300 and its users in situations that warrant appropriate action.

User Rights & How to Contact Us

As an np300 user, you have the following rights regarding your personal information:

  • Access: You may request a copy of the personal information we hold about you.
  • Correction: You can update or correct inaccurate information via your account settings or by contacting our support team.
  • Deletion: You may request the deletion of your account and personal information, subject to applicable legal requirements.

This Privacy Policy may be updated from time to time to reflect changes in our practices or legal requirements. Any material changes will be communicated through the np300 platform.

For any questions, requests or concerns regarding your privacy, please contact the np300 support team by email:

[email protected]

You may also visit FAQ page us for more information, or proceed directly to log in to your account to manage your privacy settings.

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